Yes, we ship all over the world.

As each Woolever Friend is handmade,
the process takes time. Our current
estimated turnaround time is 3-10
months for completion (refer to the
product page for specific estimates),
with an additional 2-4 weeks for
shipping, depending on your location.
We appreciate your understanding and
patience.

Each Woolever Friend is custom-made
exclusively for your pet using the
needle felting technique with 100%
natural, soft wool. Needle felting
involves compressing wool fibers
together by hand to create specific
textures and shapes. The nose and
mouth of each Woolever Friend are
also handmade. Full-body Woolever
Friends include a wireframe to support
the stability and mobility of the paws
and tail.

Throughout the production process,
we'll send you pictures and videos for
review. If you have any concerns, we'll
discuss and make modifications to
ensure your Woolever Friend closely
resembles your pet. We pay attention
to detail and strive to capture your
pet's unique qualities.
Please note that while we do our best
to accurately depict your pet's likeness,
slight variations in color may occur due
to differences in electronic device
displays. Additionally, the texture of
wool material and limitations of the
needle felting technique may prevent a
100% exact match.

Please refer to Our Policies

Upon request, we can incorporate your
pet's real fur, ash, whiskers, or teeth
into the portrait. After placing your
order, we'll provide you with a mailing
address for sending them.