Shipping Policy

WHERE DO YOU SHIP?

We currently ship everywhere within the US, including Alaska, Hawaii, Puerto Rico, and other US territories. We also ship directly to Canada. Please allow an extra 7-10 business days for orders to Hawaii and Alaska, and 2-4 weeks for orders to Puerto Rico, Guam, US Virgin Islands, all other US territories, and APO/FPO addresses.


While we don’t currently ship anywhere else, we know you need to get your hands on these amazing Santorini beauty secrets so we’ve partnered with some international e-tailers who ship worldwide - shipping to your home will be no problem! 


Email our team at support@santorniscent.us for more information or use our Store locator to find a retailer near you. 

HOW LONG DOES SHIPPING TAKE?

All orders are processed and shipped within 1-3 business days, including expedited orders. We do not ship or process orders on weekends or US federal holidays. If you place your order on Saturday or Sunday, your processing will start the following Monday. Orders are typically delivered within 7-10 business days from when they're processed.


If your order was placed using Expedited Shipping, it should arrive within 5 business days from when it was placed. 

 

For shipments to APO/FPO addresses, Puerto Rico, Guam, US Virgin Islands, and all other US Territories, please allow an additional 2-4 weeks for delivery. 

HOW MUCH DO YOU CHARGE FOR SHIPPING?

USA: We charge a $7.50 flat rate for standard shipping + taxes. We offer free standard shipping on orders of $35 or more within the US. We charge a $25.00 flat rate for expedited shipping. 


Canada: Shipping is calculated at checkout. Duties and taxes are included in the shipping cost. Unfortunately, we do not offer free shipping to Canada at this time.

WHAT ARE YOUR SHIPPING OPTIONS?

Standard/Free Shipping via DHL/USPS  


2-Day Shipping (not available for P.O. Boxes) via FedEx 2Day – *expedited orders will still require up to 3 business days to process before being shipped. 


Note: We do not ship to freight forwarders. Santoriniscent will not be held responsible for any orders that are shipped via a freight forwarding service that are damaged or not received. Please review our full list of authorized retailers to find a retailer near you. 

WHERE CAN I PURCHASE SANTORINISCENT INTERNATIONALLY?

Santoriniscent ships within the United States and Canada only. Please use our Store Locator or check the list below to locate an internationally authorized retailer. Santoriniscent products are sold exclusively through select retailers and on our website. We do not guarantee the authenticity, condition, or safety, nor do we accept any responsibility or liability for products NOT purchased from an authorized retailer. To ensure your Santoriniscent products are authentic, only purchase them through one of the following authorized retailers:

Authorized International Retailers:

  • Santoriniscent’s Official Website: www.santoriniscent.us
  • Sephora
  • Sephora in Kohls
  • Amazon.com through our authorized Brand page
  • Revolve.com
  • Dermstore
  • Urbanwaxx.com
  • Planetbeauty.com
  • Beautylish.com
  • Blush Bar
  • Tairo
  • Asos.com
  • Cult Beauty
  • Mecca
  • Feel Unique
  • Douglas
  • Ahlens
  • Nykaa
  • LookFantastic
  • Boots
  • SpaceNK
  • Beauty Bay
  • Selfridges
  • Harrods
  • Harvey Nichols
  • Brown Thomas
  • Liberty
  • Fortnum & Masons
  • Flaconi
  • Zalando
  • Notino
  • Nocibe
  • Kicks
  • April Beauty
  • Sokos
  • Stockmann
  • Vita
  • Fredrik & Louisa
  • Skintonic

DO YOU REQUIRE A SIGNATURE?

While we do not require a signature to receive the shipment, we strongly recommend you be present to accept delivery given the high value of your order.

DO YOU OFFER EXPRESS SHIPPING?

Yes, we offer express shipping to US addresses only via FedEx 2-Day. Please allow up to 3 business days for your order to be processed before being shipped.

WHAT IS YOUR ESTIMATED SHIPPING TIME?

United States & Canada (Standard): 7-10 business days  

United States (Expedited): 3-5 business days

   

Expedited Shipping is not available for PO Boxes or Canadian orders at this time.


For shipments to APO/FPO addresses, Puerto Rico, Guam, US Virgin Islands, and all other US Territories, please allow an additional 2-4 weeks for delivery.